REFUND POLICY

1. There are no refunds after 30 days from the invoice date.
2. The customer must call 305-648-1933 or Email: earnow@europe.com and obtain an RA# (Refund Authorization) prior to sending the package for a refund.
3. Packages arriving without an RA# will be subject to approval and additional charges and may not be accepted for refund.
4. The RA# must be indicatd on the inside and outside of the package.
5. Only the product cost less 20% restocking fee will be refunded.
6. Any bottles, packages, etc. that have the seal broken will not be refunded.
7. The customer must pay postage to return the package for a refund.
8. Please allow 21 business days after sending the package for the refund to be processed and a credit issued to be applied to your credit card.
9. Any product that is subject to breakage (glass) must be well packed and it is suggested that the parcel be insured for your protection. Any product arriving broken cannot be processed for a refund.

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